Japanese cosmetics giant Kanebo said it had received 15,192 complaints ins Japan from users of 54 products containing the whitening chemical “Rhododenol,” in what has become an escalating public relations nightmare for the company.
A third of the complaints are from people with “serious” symptoms such as at least three blotches or a single patch of discoloration 2 inches or more in diameter, the company said in a press release.
