Mexico's population is largely dark-skinned, but Mexican television ads routinely feature light-skinned actors, sparking accusations of racial discrimination.
The commercial has not yet been made, but the casting call specified it wanted "nobody dark skinned," only actors with "white skin."
The Catatonia ad agency said this week that a third company that sent out the casting call had used "inappropriate" language. "We regret this situation, which in no way reflects our thinking as a company or as individuals," Catatonia said on its Twitter account.
Aeromexico also apologized, and blamed Catatonia for the "discriminatory attitude" of the casting call. "We offer our deepest apology and reaffirm our respect for all people, without regard to their gender, language, religion or skin color," the airline said in a statement.
The casting call also said producers didn't want anyone with blond hair or blue eyes.
