Diversity Officer Charged With Broadening Agency’s Outreach and Hiring: Diverse recently sat down with Elaine Ho, who, as director of Diversity and Inclusion at the Internal Revenue Service, is charged with implementing the agency’s diversity strategies. At first glance it may appear that diversity issues would take a back seat to the heavy financial and monetary issues associated with federal taxation issues. Not so, explains Ho, whose background as an Asian American lawyer and military officer puts her in a unique position to manage diversity at the IRS.