Friday, April 23, 2010

Ritz-Carlton hotel accommodated British guests' racist request, lawsuit says - Hotel Check-in: A road warrior's guide to the lodging landscape - USATODAY.com

Ritz-Carlton hotel accommodated British guests' racist request, lawsuit says - Hotel Check-in: A road warrior's guide to the lodging landscape - USATODAY.com: A new lawsuit alleges that the Ritz-Carlton hotel in Naples, Fla., recently honored a British couple's request to not be served by 'people of color' or by people with foreign accents, according to the Naples News article.

The hotel's 15-year employee, Wadner Tranchant, 40, of East Naples, filed the federal discrimination lawsuit against the hotel's owners and its managing director late Tuesday, the story says. Naples News ran its article on Wednesday, and on Thursday, media outlets including the British TimesOnline and Telegraph followed with their own verisons.

In a telephone interview yesterday, Vivan Deuschl - the luxury hotel chain's spokeswoman - told Hotel Check-In that the family can not return to the hotel. She also said that 'it's pending litigation, so we can't comment on it. However, we do not tolerate discrimination by members of our staff or our guests.'